Platform Policy
Refund Policy
Refund and preorder expectations for THE PEARL.
Digital Products
Digital products may be non-refundable once delivered or downloaded, unless required by law or unless there is a duplicate charge, technical delivery issue, or other approved exception.
Physical Products
If physical copies are offered, refund and return rules will be listed at checkout, including shipping, damage, and return eligibility.
Preorders
If THE PEARL is offered as a preorder, estimated delivery timelines, cancellation terms, and fulfillment details will be provided before purchase.
Support
For refund or delivery questions, contact us through the contact page with your order information.
This is an MVP policy draft for launch preparation and should be reviewed by qualified legal counsel before full public commercialization.